Frequently Asked Questions
Is CarePlans Africa an insurance company?

No, CarePlans Africa is a digital solutions company that partners with insurance companies across Nigeria to provide a platform where you can shop for different plans from various providers.

How do I register?

Simply visit the website on to get started. All you need to do is sign up with your name, email address, and phone number. You can then review the available plans based on your beneficiary’s country of residence. Once you have decided on the plan you want, you will be required to go ahead and fill in your beneficiary details and make payment. When we receive the payment, we will reach out to your loved one to begin the enrollment process.

How often do I have to pay the premium?

Currently, you can only pay premiums annually. However, we have flexible premium financing options available to you depending on your country of residence.

Is my beneficiary eligible for all benefits?

The benefits are dependent on the type of plan you choose.

What happens if my beneficiary never goes to the hospital?

It is highly recommended that your beneficiary sees a doctor at least once or twice a year for a comprehensive physical examination.

How do I pay the premium?

You can make payments through the dedicated channels on our platform.

What do I need to enroll a beneficiary?

It would help if you had age, date of birth, telephone number, physical address, knowledge of pre-existing conditions, etc.