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Frequently asked questions

What is Care360's Remote Monitoring Service?

Care360’s Remote Monitoring Service utilizes cutting-edge technology to allow users to actively manage their health from the comfort of their homes. It includes devices that monitor vital signs and provide continuous health data.

How Does the Monitoring Process Work?

After purchasing a plan, the recipient undergoes an on-boarding process. Once the devices are delivered, monitoring begins. Regular health readings are transmitted to healthcare providers for continuous assessment.

Can I Purchase the Devices Separately?

Currently, the devices are bundled together as part of the Remote Monitoring Kit to ensure comprehensive monitoring for chronic conditions such as diabetes and hypertension.

What Devices are Included in the Remote Monitoring Kit?

The kit consists of a blood pressure monitor and a blood glucose monitor. These devices wirelessly transmit readings to healthcare providers for timely intervention and monitoring.

Is There an Annual Subscription for the Monitoring Service?

Yes, the Remote Monitoring Kits are sold with an annual subscription. The subscription ensures continuous monitoring and access to healthcare providers for timely intervention. To provide you with a seamless experience, the subscription is set for automatic renewal from the second year onward. This means you can enjoy uninterrupted access to our remote care services without the need for manual renewal. However, we understand the importance of flexibility, so if you ever wish to make changes or cancel the subscription, you have the option to manage your subscription settings easily through your Care360 account. We prioritize transparency and aim to make your healthcare journey as convenient as possible.

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